Benefits: Priority service for non-maintenance appointments; lowest contract rate available on service calls and maintenance not covered by this contract or outside the normal scheduling of this contract; Personalized computer health report compiled by technician while onsite performing maintenance under this contract; Maintenance task checklist provided by technician at time of maintenance service on first visit of contract.
Coverage: Computer maintenance contracts cover basic and routine care along with specific services; a list of typical services is described below. A complete list of available services is obtainable in print upon request. Maintenance tasks will be performed at the Client’s location, utilizing tools and software provided by WH Consulting. A technician may install special software for certain tasks and it will remain on the computer to assist the Client in self-maintenance tasks and future maintenance appointments.
|· Physical cleaning of computer, mouse, & keyboard||· Antivirus updates and quick scan|
|· Microsoft updates (Service packs Included)||· Clean temporary files|
|· Check backups||· Check Firewall|
|· Check Hard Drive||· Inspect free space|
|· More… (specific tasks pertinent to Client installation may be included)|